Interpersonal communication is your interaction with others. Talking to a friend on campus

第1题

Interpersonal skills are described with terms such as abstract situations and visualiz

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第2题

Communication between two speakers of the same culturalbackground is called（).

A.intercultural communication

B.interpersonal communication

C.intracultural communication

D.intrapersonal communication

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第3题

Interpersonal communication is your interaction with others. Talking to a friend on campus

, chatting to a(n)【C1】______ friend on campus, chatting on the phone with a classmate about a(n)【C2】______ test, arguing the【C3】______ of a movie with friends, discussing strategies for accomplishing tasks at work,【C4】______ for a job, and planning the future【C5】______ a loved one are all forms of interpersonal communication.

Effective interpersonal communication【C6】______ our sensitivity to others and to the situation. One goal of effective interpersonal communication is to maintain relationships, and forming【C7】______ messages that accurately convey oar ideas and feelings【C8】______ not offending the other person is key【C9】______ our success.

Effective interpersonal communication【C10】______ us. People who can clearly express their ideas, beliefs, and opinions become influential and【C11】______ control over what happens to them and to others that they【C12】______ . When we accurately and precisely【C13】______ our thoughts, others gain a better【C14】______ for our position. Their understanding and appreciation make it more likely that they will respond in【C15】______ that are consistent with our needs.

Effective interpersonal communication helps us manage the【C16】______ we create. Presenting ourselves in such a way that others will【C17】______ and trust us is important in both public and private【C18】______ --whether we're communicating in a professional setting,【C19】______ our interpersonal skills are vital to getting a job, holding a position, or rising in an organization, or in a private setting where we're trying to【C20】______ and maintain relationships.

【C1】

A．familiar

B．informal

C．intimate

D．near

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第4题

What is the passage mainly about？A．Similarities in the interpersonal relationships between

What is the passage mainly about？

A．Similarities in the interpersonal relationships between urbanites and small-town dwellers.

B．Advantages of living in big cities as compared with living in small towns.

C．The positive role that urbanism plays in modem life.

D．The strong feeling of alienation of city inhabitants.

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第5题

The passage is mainly about__________ ．A.the limitmion of eye contactsB.the excha

The passage is mainly about__________ ．

A.the limitmion of eye contacts

B.the exchange of ideas through eye contacts

C.proper behavior. in different situation

D.the rule of eye contact in interpersonal communication

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第6题

Interpersonal conflict typically involves a relationship that has a sequence of conditions

and events tending toward aggressive behavior. and disorder. However, conflict can also be viewed in terms of its background conditions, the feelings of the involved parties, their actual behavior, and the consequences of their behavior.

Conflict is an organizational reality that is inherently neither good nor bad in and of itself. It can be destructive, but it can also play a productive role both within a person and between persons. Whereas most managers seek to reduce conflict because of its negative effect, some seek to use it for its positive effects on creativity, and motivation.

There is no "one best way" for managing interpersonal conflict, either as an involved adversary or as a third party. Rather, there are a number of strategies involving the external conditions, differing views, internal feelings, and outcomes. In addition, the relationships of the involved parties (for example, superiors and subordinates, etc. ) and their past histories as adversaries, allies, or relatively neutral third parties form. another key factor. The relative power of the involved parties is another consideration in deciding whether to withdraw from the conflict, work toward controlling a conflict into a win/lose pattern, or smooth it over with friendly acts.

Conflict as an involved participant is emotionally very different from conflict as a relatively objective third party. Indeed, as we will see, one strength of involving third parties lies in their potential to add an objective perspective to the feelings and behavior. of the involved adversaries. In this reading, we view the management of conflict from the point of view of both the adversary and the outside third party who might be a boss, colleague, friend, or even subordinate. Each of these roles adds its own distinct strengths and weaknesses.

From this passage, we learn that ______.

A．interpersonal conflict is typical of all people

B．interpersonal conflict tends to occur more often among aggressive people

C．when we look at interpersonal conflict, we must always listen to the opinions of the superiors

D．accumulated opposition often leads to interpersonal conflict

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第7题

James Bush35 West 9 AvenuePensacola, FL23506P: （03) 86661234M: 0651 222555E: james.bush@

James Bush

35 West 9 Avenue

Pensacola, FL23506

P: (03) 86661234

M: 0651 222555

E: james.bush@hotmaill.com.us.

[Date]

Nick C. Brown

Hiring Manger

Saint Louis Mental Health Service

16 Mary Street

River Dale, IL 566077

Dear Mr. Brown,

I wish to apply for the position of Social Worker as advertised on seek.com.au. Please find my resume attached.

For almost two years I have worked as Mental Health Case Manager for Truecare and their Housing and Accommodation Support Initiative. During the time I have proven my ability to work with an interdisciplinary team, and also developed interpersonal skills and strong professional relationships with clients, including individuals, families and community groups. In my work I have acquired a thorough understanding of the Mental Health Act of 2014 in relation to social work.

My duties have included providing psychosocial support to clients, in the form. of one-on-one counselling as well as group therapy; developing and overseeing treatment plans for clients; advising family caregivers; and consulting with doctors, therapists and medical professionals. I was awarded with the New Employee Achievement Award for my work on a difficult case in 2015. My strong verbal and written communication skills have been well utilized in this role and I have also demonstrated solid organizational skills in my case management.

I have a strong desire to make a positive difference in people's lives and I believe I would be an asset to St Paul's Hospital if given the opportunity.

If you require more information please contact me at the phone numbers above. I am available for interviews and hope to hear from you soon.

Yours sincerely

James Bush

1. James has almost two-year experiences of social work.{T; F}

2. James provides psychosocial support to clients, in the form. of group therapy.{T; F}

3. James does not give advice to family caregivers.{T; F}

4. James's strong verbal and written communication skills have been well used in this position.{T; F}

5. James believes he would be a valuable staff to St Paul's Hospital if given the opportunity.{T; F}

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第8题

Scientists have found that although we are prone to snap overreactions, if we take a momen

t and think about how we are likely to react, we can reduce or even eliminate the negative effects of our quick, hard-wired responses.

Snap decisions can be important defense mechanisms; if we are judging whether someone is dangerous, our brains and bodies are hard-wired to react very quickly, within milliseconds. But we need more time to assess other factors. To accurately tell whether someone is sociable, studies show, we need at least a minute, preferably five. It takes a while to judge complex aspects of personality, like neuroticism or open-mindedness.

But snap decisions in reaction to rapid stimuli aren’t exclusive to the interpersonal realm. Psychologists at the University of Toronto found that viewing a fast-food logo for just a few milliseconds primes us to read 20 percent faster, even though reading has little to do with eating. We unconsciously associate fast food with speed and impatience and carry those impulses into whatever else we’re doing, Subjects exposed to fast-food flashes also tend to think a musical piece lasts too long.

Yet we can reverse such influences. If we know we will overreact to consumer products or housing options when we see a happy face (one reason good sales representatives and real estate agents are always smiling), we can take a moment before buying. If we know female job screeners are more likely to reject attractive female applicants, we can help screeners understand their biases-or hire outside screeners.

John Gottman, the marriage expert, explains that we quickly “thin slice” information reliably only after we ground such snap reactions in “thick sliced” long-term study. When Dr. Gottman really wants to assess whether a couple will stay together, he invites them to his island retreat for a muck longer evaluation; two days, not two seconds.

Our ability to mute our hard-wired reactions by pausing is what differentiates us from animals: doge can think about the future only intermittently or for a few minutes. But historically we have spent about 12 percent of our days contemplating the longer term. Although technology might change the way we react, it hasn’t changed our nature. We still have the imaginative capacity to rise above temptation and reverse the high-speed trend.

The time needed in making decisions may____ .

A.vary according to the urgency of the situation

B.prove the complexity of our brain reaction

C.depend on the importance of the assessment

D.predetermine the accuracy of our judgment

John Gottman says that reliable snap reaction are based on____ .

A.critical assessment

B.“thin sliced”study

C.sensible explanation

D.adequate information

The author’s attitude toward reversing the high-speed trend is____ .A.tolerant

B.uncertain

C.optimistic

D.doubtful

Our reaction to a fast-food logo shows that snao decisions____ .A.can be associative

B.are not unconscious

C.can be dangerous

D.are not impulsive

To reverse the negative influences of snap decisions,we should____ .A.trust our first impression

B.do as people usually do

C.think before we act

D.ask for expert advice

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第9题

With so much focus on children ’s use of screens, it&39;s easy for parents to forget about their ownscreen use. “Tech is designed to really suck on you in, ” says Jenny Radesky in her study play,

Radesky has studied the use of mobile phones and tablets at mealtimes by giving mother-child pairsa food-testing exercise. She found that mothers who sued devices during the exercise started 20percent fewer verbal and 39 percent fewer nonverbal interactions with their children. During aseparate observation, she saw that phones became a source of tension in the family. Parents wouldbe looking at their emails while the children would be making excited bids for their attention. Infants are wired to look at parents’ faces to try to understand their world, and if those faces areblank and unresponsive—as they often are when absorbed in a device－it can be extremely7disconcerting foe the children. Radesky cites the “still face experiment ” devised by developmentalpsychologist Ed Tronick in the 1970s.

In it, a mother is asked to interact with her child in a normalway before putting on a blank expression and not giving them any visual social feedback; The childbecomes increasingly distressed as she tr ies to capture her mother ’s attention. "Parents don&39;t have tobe exquisitely parents at all times, but there needs to be a balance and parents need to be responsiveand sensitive to a child ’s verbal or nonverbal expressions of an emotional need," says Rade sky. On the other hand, Tronick himself is concerned that the worries about kids&39; use of screens are bornout of an “oppressive ideology that demands that parents should always be interacting children: “It’s based on a somewhat fantasized, very white, very upper-middle-class ideology thatsays if you’re failing to expose your child to 30,000 words you are neglecting them.”

Tronickbelieves that just because a child isn ’t learning from the screen doesn ’t mean there －particularly if it gives parents time to have a shower, do housework or simply have a break fromtheir child. Parents, he says, can get a lot out of using their devices to speak to a friend or get somework out of the way. This can make them feel happier, which lets then be more available to theirchild the rest of the time.

26.According to Jenny Radesky, digital products are designed to ______.

A.simplify routine matters

B.absorb user attention

C.better interpersonal relations

D.increase work efficiency

Radesky’s food -testing exercise shows that mothers ’ use of devices ______.A.takes away babies ’ appetite

B.distracts children ’s attention

C.slows down babies ’ ver bal development

D.reduces mother-child communication

Radesky’s cites the “still face experiment ” to show that _______.A.it is easy for children to get used to blank expressions

B.verbal expressions are unnecessary for emotional exchange

C.children are insensitive to changes in their parents ’ mood

D.parents need to respond to children's emotional needs

The oppressive ideology mentioned by Tronick requires parents to_______.A.protect kids from exposure to wild fantasies

B.teach their kids at least 30,000 words a year

C.ensure constant interaction with their children

D.remain concerned about kid's use of screens

According to Tronick, kid ’s use of screens may_______.A.give their parents some free time

B.make their parents more creative

C.help them with their homework

D.help them become more attentive

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