In fact, she had done all ______ to help the poor.A.that she couldB.which she couldC.what
In fact, she had done all ______ to help the poor.
A.that she could
B.which she could
C.what she could
D.as she could
In fact, she had done all ______ to help the poor.
A.that she could
B.which she could
C.what she could
D.as she could
The results of the test show that______.
A.breakfast has great effect on work and studies
B.breakfast has much to do with people's health
C.a person will work better if he has simple breakfast
D.breakfast only affects those who work with their brains
The next morning Mrs. Brown telephoned to say, "Doctor, it's very nice of you. I had the first【36】night's sleep last night in two months.【37】in those pills?"
The doctor said," It's an old formula(方子) I【38】for years, Just【39】taking them for a week. "Turning to his nurse, he said, "It's【40】what a little soda(苏打片)can do."
(56)
A.parent
B.doctor
C.friend
D.teacher
—She‘s broken her arm again. —Again? I ______ she _______ ever broken it before. A. don‘t know; has B. didn’t know; had C. didn‘t know; has D. hadn’t know; would
A friend of mine had this problem and handled it in the most tactful (得体的) way I've ever seen. Instead of telling her admirer directly, she devoted herself to introducing him to every girl she knew. Whenever she had a date with him, she arranged to drop in at the home of one of her girl friends. At last he clicked (一见如故) with one of these girls, and then everyone was happy. My friend was rid of a problem and she still had the young man as a friend, which was just what she wanted him to be.
Of course this solution may not work for you. You may have your own way of dealing with the problem. But whatever you decide to do, keep one thing in mind—the boy in question has feelings every bit as sensitive as your own. So try to find a way of discouraging him without hurting him.
The best title for this passage would be______.
A.How to Make a Friend
B.Problems of Dating
C.Good Advice for Girls
D.How to Free Yourself from an Admirer
Here is the story about how the American civil rights movement started in the 1950s. Tired(1)she was, Mrs. Parks walked past the first few—mostly empty—rows of seats(2)"Whites Only". Black people were allowed to sit in these seats(3)no white person was standing.(4)the fact that Rosa Parks hated segregation laws, she had never done anything against the law. She(5)for civil rights for more than 10 years, but always legally. However, that day she did something that was(6).
She found and sat in a(n)(7)seat in the back of the bus. The bus continued along its(8)The driver noticed that all the seats in the "Whites Only" section were already(9). And more white people had just climbed(10). He ordered the people in Mrs. Parks'(11)to move to the back,(12)there were no open seats and people had to stand. No one moved at first, but when the driver(13)at the black passengers a second time, they did what they were told. They all moved to the back —(14)Rosa Parks. She(15)in the prohibited seat.(16), trouble occured. Ms. Parks was thrown in jail for(17)the law.
This(18)inspired the Montgomery Bus Boycott (联合抵制) of 1955-1956. It also(19)the 20th-century civil rights movement. Mrs. Parks quickly became the(20)of that day. She has been remembered as a brave fighter in the civil rights movement.
"No, Madam," said the policeman at the other end, "But the cats are really very strong animals. They sometimes live for days in the snow, and when somebody finds them, they are quite all right."
Mrs.Andrews felt happier when she heard this, "And," she said, "our cat is very clever. She almost talks."
The policeman was getting tired. "Well then," he said, "why don't you put your telephone down? Perhapssheis trying to telephone you now."
21、MisAndter hdacata wa es hanyerod
A. True
0 B. False
22、The cat was at home when it began to snow heavly
A. True
B. False
23、The story happened on a spring morning.
O A. Trwy
B. False
24、The underlined word "she" in the last sentence refers to thecat.
A. False
B. True
25、The policeman was getting rather tired becauseMrs Andrews had talked too much to him on the phone.
A. False
B. True
In my family it was always important to place blame when anything bad happened. But the Whites didn't worry about who had done what. Mr. and Mrs. White had six children: three sons and three daughters.
In July, the White sisters and I decided to take a car trip to New York. The two oldest, Sarah and Jane, were college students, and the youngest, Amy had recently got a driver' s license, and was excited about practicing her driving on the trip.
The big sisters let Amy take over. She came to an intersection with a stop sign, but Amy continued without stopping. The driver of a large truck, crashed into our car.
Jane was killed instantly.
When Mr. and Mrs. White arrived at the hospital, they hugged us all.
To both of their daughters, and especially to Amy, over and over they simply said, "We' re so glad that you're alive."
I was astonished. No blame.
Later, I asked the Whites why they never talked about the fact that Amy was driving and had run a stop sign.
Mrs. White said, "Jane's gone, and nothing we say or do will bring her back. But Amy has her whole life ahead of her. How can she lead a full and happy life if she feels we blame her for her sister' s death?"
They were right. Amy graduated from college and got married several years ago, She works as a teacher of learning-disabled students. She' s also a mother of two little girls of her own, the oldest named Jane.
The writer of the article is ______ .
A.Mrs. White's niece
B.the Whites' cousin
C.Sarah' s friend at college
D.Jane' s friend at school
t off.The air hostess spoke to her, but the old lady said, “I have never been in a plane before , and I am frightened.I am going to keep this blanket over my head until we are back on the ground again!”
Then the captain came.He said, “Madam, I am the captain of this plane.The weather is fine, there are no clouds in the sky, and everything is going very well.”But she continued to hide.
So the captain turned and started to go back.Then the old lady looked out from under the blanket with one eye and said, “I am sorry, young man, but I don’t like planes and I am never going to fly again.But I’ll say one thing, ”She continued kindly, “You and your wife keep your plane very clean!”
(1)An old lady had ________.
A.glasses
B.a blanket over her head
C.a coat
D.a basket
(2)A.She didn’t want to ________.
A.take it off
B.turn it off
C.get on
D.talk about it
(3)________ spoke to her.
A.The air hostess
B.The man next to her
C.her husband
D.one of her friends
(4)The old lady had never been ________ before.
A.abroad
B.home
C.in a plane
D.in hospital
(5)The woman didn’t like planes and she was never going ________.
A.to fly again
B.to travel
C.to go abroad
D.to go home
Introduction
The following is an interview with Mick Kazinski, a senior marketing executive with Bridge Co, a Deeland-based construction company. It concerns their purchase of Custcare, a Customer Relationship Management (CRM) software package written by the Custcare Corporation, a software company based in Solland, a country some 4,000 km away from Deeland. The interview was originally published in the Management Experiences magazine.
Interviewer: Thanks for talking to us today Mick. Can you tell us how Bridge Co came to choose the Custcare software package?
Mick: Well, we didn’t choose it really. Teri Porter had just joined the company as sales and marketing director. She had recently implemented the Custcare package at her previous company and she was very enthusiastic about it. When she found out that we did not have a CRM package at Bridge Co, she suggested that we should also buy the Custcare package as she felt that our requirements were very similar to those of her previous company. We told her that any purchase would have to go through our capex (capital expenditure) system as the package cost over $20,000. Here at Bridge Co, all capex applications have to be accompanied by a formal business case and an Invitation to Tender (ITT) has to be sent out to at least three potential suppliers. However, Teri is a very clever lady. She managed to do a deal with Custcare and they agreed to supply the package at a cost of $19,995, just under the capex threshold. Teri had to cut a few things out. For example, we declined the training courses (Teri said the package was an easy one to use and she would show us how to use it) and also we opted for the lowest level of support, something we later came to regret. Overall, we were happy. We knew that Custcare was a popular and successful CRM package.
Interviewer: So, did you have a demonstration of the software before you bought it?
Mick: Oh yes, and everyone was very impressed. It seemed to do all the things we would ever want it to do and, in fact, it gave us some ideas about possibilities that we would never have thought of. Also, by then, it was clear that our internal IT department could not provide us with a bespoke solution. Teri had spoken to them informally and she was told that they could not even look at our requirements for 18 months. In contrast, we could be up and running with the Custcare package within three months. Also, IT quoted an internal transfer cost of $18,000 for just defining our requirements. This was almost as much as we were paying for the whole software solution!
Interviewer: When did things begin to go wrong?
Mick: Well, the implementation was not straightforward. We needed to migrate some data from our current established systems and we had no-one who could do it. We tried to recruit some local technical experts, but Custcare pointed out that we had signed their standard contract which only permitted Custcare consultants to work on such tasks. We had not realised this, as nobody had read the contract carefully. In the end, we had to give in and it cost us $10,000 in fees to migrate the data from some of our internal systems to the new package. Teri managed to get the money out of the operational budget, but we weren’t happy.
We then tried to share data between the Custcare software and our existing order processing system. We thought this would be easy, but apparently the file formats are incompatible. Thus we have to enter customer information into two systems and we are unable to exploit the customer order analysis facility of the Custcare CRM.
Finally, although we were happy with the functionality and reliability of the Custcare software, it works very slowly. This is really very disappointing. Some reports and queries have to be aborted because the software appears to have hung. The software worked very quickly in the demonstration, but it is painfully slow now that it is installed on our IT platform.
Interviewer: What is the current situation?
Mick: Well, we are all a bit deflated and disappointed in the package. The software seems reasonable enough, but its poor performance and our inability to interface it to the order processing system have reduced users’ confidence in the system. Because users have not been adequately trained, we have had to phone Custcare’s support desk more than we should. However, as I said before, we took the cheapest option. This is for a help line to be available from 8.00 hrs to 17.00 hrs Solland time. As you know, Solland is in a completely different time zone and so we have had to stay behind at work and contact them in the late evening. Again, nobody had closely read the terms of the contract. We have taken legal advice, but we have also found that, for dispute resolution, the contract uses the commercial contract laws of Solland. Nobody in Bridge Co knows what these are! Our solicitor said that we should have asked for this specification to be changed when the contract was drawn up. I just wish we had chosen a product produced by a company here in Deeland. It would have made it much easier to resolve issues and disputes.
Interviewer: What does Teri think?
Mick: Not a lot! She has left us to rejoin her old company in a more senior position. The board did ask her to justify her purchase of the Custcare CRM package, but I don’t think she ever did. I am not sure that she could!
Required:
(a) Suggest a process for evaluating, selecting and implementing a software package solution and explain how this process would have prevented the problems experienced at Bridge Co in the Custcare CRM application. (15 marks)
(b) The CEO of Bridge Co now questions whether buying a software package was the wrong approach to meeting the CRM requirements at Bridge Co. He wonders whether they should have commissioned a bespoke software system instead.
Explain, with reference to the CRM project at Bridge Co, the advantages of adopting a software package approach to fulfilling business system requirements compared with a bespoke software solution. (10 marks)
The power of fate is strong in Shakespeare's play. Chance and evil eventually join to bring tragedy. Chance involves Romeo in a murder, chance prevents a message from reaching Romeo in 6me, chance brings about deadly meeting in a cemetery.
Many Elizabethans were followers of astrology (星相术) and believed that the stars could control events. Thus, Romeo and Juliet are referred to as "star-crossed lovers" whose stars doomed (命中注定) them to disaster.
Elizabethans also had a concept of fate in the person of Dame Fortune (命运女神). By spinning her wheel, she could raise the state of a beggar or lower that of a king. One of the fascinations of Shakespeare is the way in which he put these ideas into the play.
One of the most difficult things to decide about this play is the question of responsibility. Did irresistible fate bring tragedy to Romeo and Juliet, or were they themselves to blame? The fact that this question is not resolved by the author also helps to make Shakespeare's Romeo and Juliet a fascinating work.
According to Paragraph 1, Shakespeare wrote Romeo and Juliet ______.
A.when he succeeded in comedies and history plays
B.after he had developed his skill in tragedy
C.before he wrote comedies and history plays
D.when he was no longer young