Here is the ticket for______470& to New York. You may go to the airport right now.A.pl
Here is the ticket for______470& to New York. You may go to the airport right now.
A.plane
B.flight
C.train
D.airplane
Here is the ticket for______470& to New York. You may go to the airport right now.
A.plane
B.flight
C.train
D.airplane
A.Maybe I’ll stay here 7 days, this is my one-way ticket
B.I intend to stay here for a week, this is my return ticket
C.Maybe I’ll stay here 7 days, this is my flight ticket
D.I plan to stay here for a week, this is my single ticket
–– Clerk: Good morning. Can I help you?
–– Mr. Liu: Yes, I'd like a one-way ticket to Manchester 8: 15 tomorrow evening.
–– Clerk: Fifteen pounds, please.
–– Mr. Liu:____.
A: Here it is
B: There is the payment
C: Here you are
D: Take the payment, please
Passenger: Is this the Manchester check-in?
Check-in clerk: Yes, it is. Can I see your ticket, please?
Passenger: Er, oh, yes, here you are.
Check-in clerk: Thank you. ______?
Passenger: No, just hand baggage.
A.What luggage do you have
B.Do you have luggage to check in
C.Do you travel alone
D.How many pieces of luggage do you have
(At the check-in counter.)
A:Excuse me, sir. Should I check in here for Flight UA268 to Chicago?
B:Yes, madam. MayI see your passport and flight ticket, please?
A:Sure, 71 _____________________
B:Very good, Mrs, Chen. 72 _____________________
A:I prefer anaisleseat.
B:OK. Do you have any luggage to check in?
A:Yes. 73_____________________ How much luggage can Icarry on?
B:Only one.
A:Then I need to check in two pieces of luggage.
B:OK. Wouldyou pleaseput them onthe scale?
A:Of course. 74 _____________________
B:No. That’s all. Here is your luggage claim tag, boarding pass,and passport.
A:Excuse me. 75 _____________________
B:At 5:00 p.m. and you will board from Gate 2.
A:Thank you.
B:My pleasure.
选项:
A.Welcometo ABC airline.
B.One suitcase.
C.When is the boarding time?
D.Where are you going to go?
E.Is it overweight?
F.Which seatdo you prefer, a window seat or an aisle seat?
G.here you are.
71____________
72
73
74
75
请帮忙给出每个问题的正确答案和分析,谢谢!
A.Therearefortystudents
B.Thankyou
C.Yes,wedo
D.It’sonthefirstfloor
E.No,itisn’t
F.Therearetwentydesksandchairs
A.Very goo
B.You are very kind
C.Fin
D.That’s no problem
E.You’re welcome
F.F.I’d like to.Have a menu, please?
All new employees, from vice-presidents to part-time workers, begin their employment by attending Disney University and taking the general training. Here, they learn about the company's history, how it is managed and why it is successful. They are shown how each department relates to the whole. All employees are shown how important their parts are in making the park a success.
After passing the general training, the employees go on to more specialized training for their specific jobs. No detail is missed. A simple job like taking tickets requires four eight-hour days of training. When one ticket taker was asked why it took so much training for such a simple and ordinary job, he replied, "what happens if someone wants to know where the restrooms are, when the parade starts or what bus to take back to the campground? We need to know the answer or where to get them quickly. Our constant aim is to help our guests enjoy the party."
Even Disney managers get involved in the daily management of the park. Every year, the managers leave their desks and business suits and put on special service clothes. For a full week, the bosses sell hotdogs or ice cream, take tickets or drive the monorail, and take up any of the 100 jobs that make the entertainment park come alive. The managers agree that this week helps them to see the company's goals more clearly.
All these efforts to serve the public well have made Walt Disney Productions famous. Disney is considered by many as the best mass service provider in America or the world. As one long-time business observer once said, "how Disney treats people, communicates with them, rewards them, is in my view the very reason fir his fifty years of success… I have watched, very carefully and with great respect and admiration the theory and practice of selling satisfaction and serving millions of people on a daily basis successfully. It is what Disney does best.
The first day they come to Disney parks, all new employees ______.
A.begin by receiving on-the-job training
B.must learn several jobs
C.begin as ticket takers
D.have already attended Disney University
听力原文:M: Hi. I have a reservation for tonight.
W: And your name?
M: It's Nelson. Charles Nelson.
W: Okay. Mr. Nelson. That's a room for five, and...
M: Excuse me? Do you mean a room for five dollars? I didn't know the special was so good.
W: No, no, no. According to our records, a room for five guests was booked under your name.
M: No. No. Hold on. There must be some mistake.
W: Okay. Let's check again. Okay, Mr. Charles
C.Nelson for tonight....
M: Ah. There's the problem. My name is Charles Nelson, not Charles C. Nelson. You must have two guests under the name.
W: Okay. Let me check again. Oh. Okay. Here we are. Charles Nelson. A room for one for the 19th....
M: Wait, wait! It was for tonight. Not tomorrow night.
W: Hum. I don't think we have any rooms for tonight. There's a convention going on in town, and uh, let's see. Yeah, no rooms.
M: Ah come on! You must have something. Anything.
W: Well. Let me check my computer here. Ah! There has been a cancellation for this evening. A honeymoon suite is now available.
M: Great. I'll take it.
W: But I'll have to charge you two hundred fifty dollars for the night.
M: Ah. I should get a discount for the inconvenience.
W: Well. The best I can give you is a ten percent discount plus a ticket for a free breakfast.
M: Hey. Isn't the breakfast free anyway?
W: Well, only on weekends.
M: Okay. That'll be fine.
(20)
A.The hotel clerk confused him with another guest.
B.Rooms were overbooked for that evening.
C.There were no more rooms available for five people.
D.The price for the room was higher than he expected.