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Customer:Can I have a look at the blue jaeket over there?Salesman:Here you are. Customer:

Customer:Can I have a look at the blue jaeket over there?

Salesman:Here you are.

Customer:Oh,it‘S too big.May I have a size smaller?

Salesman:__________.‘

A.Bv all means

B.By no means

C.Bv any means

D.By some means or other

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第1题
Customer: Excuse me!Clerk: Yes, ma'am? What can I do for you?Customer: I have a problem wi
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第2题
Receptionist:__________?Customer:Yes,the name is Mr.Orwell. Receptionist:Let me see.Oh,her

Receptionist:__________?

Customer:Yes,the name is Mr.Orwell.

Receptionist:Let me see.Oh,here.A party of four.Please come this way.

A.Can i help you

B.Take a seat,please

C.Do you have reservations

D.What can I do for you

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第3题
Customer: Have you got Michelle's latest CD album? Salesman: ______A.No. I don't care for

Customer: Have you got Michelle's latest CD album? Salesman: ______

A.No. I don't care for singer's photographs.

B.No. It has been sold out.

C.Yes. They don't have it anymore.

D.Yes. I can't afford one.

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第4题
Speaker A: Hello. Customer Service. What can I do for you?Speaker B: Yes. There's somethin
g wrong with my electric oven. It doesn't work now.Speaker A: All right. May I have your telephone number and address?Speaker B: ______

A.I beg your pardon.

B.What do you need?

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D.Please just forgive me.

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第5题
-China Mobile customer service.Good morning! Can I help you? -()
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第6题
Customer, This suit looks nice. _________?Assistant: Yes, of course. The fitting

Customer, This suit looks nice. _________?

Assistant: Yes, of course. The fitting room is over there.

A. How much is it

B. Can I Try it

C. How can I buy it

D. Can I Try it on

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第7题
Customer: Excuse me, sir.Clerk: ______.Customer: I'd like to cash a check.Would you please
tell me which window should I go to?Clerk: You can cash checks over there at window 6.A.What? Can I help you?B.Yes, may I help you?C.It's all right.D.It doesn't matter.

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第8题
Customer: Would it be possible to move to that table in the shade? Waiter: ______, madam,
but I'll see what I can do.

A.No problem

B.Sorry

C.I'm afraid that table is reserved

D.Yes, it's possible

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第9题
Customer: Excuse me, sir.

Clerk: ()

Customer: I’d like to cash a check.Would you please tell me which window should I go to?

Clerk: You can cash checks over there at window

A.What? Can I help you?

B.It’s all right.

C.Yes, may I help you?

D.It doesn’t matter.

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