Saleswoman: Is there anything else? Customer:______.A.I've had enough, thank you.B.That's
Saleswoman: Is there anything else?
Customer:______.
A.I've had enough, thank you.
B.That's it. Thanks.
C.Nothing interests me.
D.Nothing else.
Saleswoman: Is there anything else?
Customer:______.
A.I've had enough, thank you.
B.That's it. Thanks.
C.Nothing interests me.
D.Nothing else.
Customer: How much are the eggs?
Saleswoman: ______
A.They are free-range.
B.We have some free-range eggs.
C.The free-range eggs cost more than regular ones.
D.The free-range ones are $ 3. 95 a dozen.
Customer:______. Saleswoman: Yes, they are on the third floor.
A.Excuse me. Do you sell bathing suits?
B.Excuse me. Where are your cosmetics, please.
C.Hello. How can I find Emergency Room?
D.Miss, is this Holiday Inn?
A.Then you'll surely see file holders.
B.Stationery is just one file after that.
C.Pens and pencils are together with file holders.
D.It's somewhere nearby.
A.Hello. How can I find Emergency Room?
B.Miss, is this Holiday Inn?
C.Excuse me. Do you sell bathing suits?
D.Excuse me. Where are your cosmetics, please.
A.a saleswoman tilts her head after her customer to judge a color match
B.a lawyer imitates the tone of the judge’s voice and the rhythm of his speech
C.sensitive people have been mirroring their friends all their lives
D.a naughty boy blinks every time the teacher blinks
You may have noticed how people who live or work closely together come to behave in a similar way. Unconsciously we copy those we are close to or love or admire, So a sportsman's individual, way of walking with raised shoulders is imitated by an admiring fan; a pair of lovers both shake their heads in the same way; an employee finds him- self duplicating his boss' habit of wagging a pen between his fingers while thinking. In every case, the influential person may not consciously notice the imitation, but he will feel comfortable in its presence. And if he does notice the matching of his gestures or movements, he finds it pleasing he is influencing people: they are drawn to him.
Sensitive people have been mirroring their friends and acquaintances all their lives, and winning affection and respect in this way without being aware of their methods. Now, for people who want to win agreement or trust, affection or sympathy, some psychologists recommend the deliberate use of physical mirroring.
The clever saleswoman echoes her lady customer's movements, tilting her head in the same way to judge a color match, or folding her arms a few seconds after the customer, as though consciously attracted by her. The customer feels that the saleswoman is in sympathy with her, and understands her needs--a promising relationship for a sale to take place. The clever lawyer, trying in a law-court to influence a judge, imitates the great man's shrugging of his shoulders, the tone of his voice and the rhythm of his speech.
Of course, physical mirroring must be subtle. If you blink every time your target blinks, or bite your bottom lip every time he does, your mirroring has become mockery and you can expect trouble. So, if you can't model sympathetically, don't play the game.
According to the passage, "physical mirroring" (Pare. 3) means ______.
A.the comfortable feeling about people with physical qualities similar to ours
B.the imitation of the gestures or movements of those we are close to, or love, or admire
C.the attraction to people with ideas, beliefs and interests like our own
D.the fact that people living or working closely together behave in a similar way
You may have noticed how people who live or work closely together come to behave in a similar way. Unconsciously we copy those we are close to or love or admire. So a sportsman’s individual way of walking with raised shoulder is imitated by an admiring fan; a pair of lovers both shake their heads in the same way; an employee finds himself duplicating his boss's habit of wagging (摇摆) a pen between his fingers while thinking.
In every case, the influential person may not consciously notice the imitation, but he will feel comfortable in its presence. And if he does notice the matching of his gestures or movements, he finds it pleasing he is influencing people: they are drawn to him.
Sensitive people have been mirroring their friends and acquaintances all their lives, and winning affection and respect m this way without being aware of their methods. Now, for people who want to win agreement or trust, affection or sympathy. Some psychologists recommend the deliberate use of physical mirroring.
The clever saleswoman echoes her lady customer's movements, tilting her head in the same way to judge a color match, or folding her arms a few seconds after the customer, as though consciously attracted by her. The customer feels that the saleswoman is in sympathy with her, and understands her needs a promising relationship for a sale to take place.
The Clever lawyer, trying in la law-court to influence a judge, imitates the great man shrugging of his shoulders, the tone of his voice and the rhythm of his speech.
Of course, physical mirroring must be subtle. If you blind (眨眼) every time your target blinks, or bite your bottom lip every time he does, your mirroring has become mockery (嘲笑) and you can expect trouble. So, if you can't model sympathetically, don't play the game.
According to the passage, "physical mirroring" (line 4, paragraph 4) means ______.
A.the attraction to people with ideas, belief and interests like our own
B.the comfortable feeling about people with physical qualities similar to ours
C.the fact that people living or working closely together behave in a similar way
D.the imitation of the gestures or movements of those we are close to, or love, or admire
A reporter who has visited plants throughout Europe has an impression that the pace of work is much slower here. Nobody tries too hard. Tea breaks do matter and are frequent. It is hard to measure intensity of work, but Britons give a distinct impression of going at their tasks in a more leisurely way.
But is all this so terrible? It certainly does not improve the gross national product or output per worker. Those observant visitors, however, have noticed something else about Britain. It is a pleasant place.
Street crowds in Stockholm. Paris and New York move quickly and silently heads down, all in a hurry. London crowds tend to walk at an easy pace (except in the profitable, efficient City, the financial district).
Every stranger is struck by the patient and orderly way in which Britons queue for a bus: if the saleswoman is slow and out of stock she will likely say, ‘oh dear, what a pity’; the rubbish collectors stop to chat (聊天) and call the housewives “Luv.” Crime rises here as in every city but there still remains a gentle tone and temper that is unmatched in Berlin, Milan or Detroit.
In short, what is wrong with Britain may also be what is right. Having reached a tolerable standard, Britons appear to be choosing leisure over goods.
第36题:What happens when disputes over job opportunities arise among British unions?
A) Thirty three per cent of the workers will be out of work.
B) More people will be employed than necessary.
C) More jobs will be created by the government.
D) The unions will try to increase productivity.
For a man, slight problems may begin when the shop does not have what he wants, or does not have exactly what he wants. In that case the salesman, as the name implies, tries to sell the customer something else, he offers the nearest he can to the article required. No good salesman brings out such a substitute bluntly; he does so with skill and polish; "I know this jacket is not the style. you want, sir, but would you like to try it for size. It happens to be the color you mentioned. " Few men have patience with this treatment, and the usual response is :" This is the right color and may be the right size, but I should be wasting my time and yours by trying it on.
Now how does a woman go about buying clothes? In almost every respect she does so in the opposite way. Her shopping is not often based on need. She has never fully made up her mind what she wants, and she is only" having a look round". She is always open to persuasion; indeed she sets great store by what the saleswoman tells her, even by what companions tell her. She will try on any number of things. Uppermost in her mind is the thought of finding something that everyone thinks suits her. Contrary to a lot of jokes, most women have an excellent sense of value when they buy clothes. They are always on the lookout for the unexpected bargain. Faced with a roomful of dresses a woman may easily spend an hour going from one rail to another, to and fro, often retracing her steps, before selecting the dresses she wants to try on. It is a laborious process, but apparently an enjoyable one. Most dress shops provide chairs for the waiting husbands.
According to the passage, when a man is buying clothes, ______.
A.he buys cheap things, regardless of quality
B.he chooses things that others recommend
C.he does not mind how much he has to pay for the right things
D.he buys good quality things, so long as they are not too dear