题目内容（请给出正确答案）

[单选题]

-Do you have any questions about the job?-（）.

A.NO.I won't

B.What is the salary?

C.What do you mean?

D.Yes I will.

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更多“-Do you have any questions abo…”相关的问题

第1题

Do you have any ______ of success？A．accessB．accidentC．possibilityD．opportunity

Do you have any ______ of success？

A．access

B．accident

C．possibility

D．opportunity

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第2题

Do you have any clothes_____today？A.to be washedB.be washedC.to washD.wash

Do you have any clothes_____today？

A.to be washed

B.be washed

C.to wash

D.wash

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第3题

--Ok ,please niul out this form. --（).

A.I wish to open a savings account

B.What are you doing

C.Do you need any help

D.l have no idea

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第4题

Wife. Do you have any idea for the weekend？ Husband: ______？

Wife. Do you have any idea for the weekend？

Husband: ______？

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第5题

Complaining about faulty goods or bad service is never easy. Most people dislike making a

fuss. But if something you have bought is faulty or does not do what was claimed for it, you are not asking for a favour to get it put right.(76)It is the shopkeeper's responsibility to take the complaint seriously and to replace or repair a faulty article or put right poor service, because he is the person, with whom you have entered into an agreement. The manufacturer may have a part to play but that comes later.

Complaints should be made to a responsible person. Go back to the shop where you bought the goods, taking with you any receipt you may have. Ask to see the buyer in a large store. In a small store the assistant may also be the owner so you can complain direct. In a chain store ask to see the manager.

Even the bravest person finds it difficult to stand up in a group of people to complain, so if you do not want to do it in person, write a letter. Stick to the facts and keep copy of what you write. At this stage you should give any receipt numbers, but you should not need to give receipts or other papers to prove you bought the article. If you are not satisfied with the answer you get, or if you do not get a reply, write to the managing director of the firm, shop, or organization. Be sure to take copies of your own letters and any you receive.

If your complaint is a just one, the shopkeeper may offer to replace or repair the faulty article. You may find this an attractive solution. In certain cases you may have the right to refuse the goods and ask for your money back, but this is only when you have hardly used the goods and have acted at once. If you have suffered some special loss, if for example a new washing machine tears your clothes, you might receive money to replace them. If the shopkeeper refuses to give you money, ask for advice from the Consumers’ Association.

The shopper may make a complaint because

A．the article bought is not up to standard

B．it doesn't do what is claimed for it

C．He dislikes causing a fuss

D．he was at fault in buying the article

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第6题

A What do you mean B What about you C I’m not sure D What a pity E What do you think F S

A What do you mean B What about you

C I’m not sure D What a pity

E What do you think F Sounds great

G Say, why don’t you come with us H Do you mean it

Jessica: I’m so excited! We have two weeks off! What are going to do？

Natasha:__56__. I guess I’ll just stay home. Maybe I’ll catch up on my reading. __57__？ Any plans？

Jessica: Well, my parents have rented an apartment in California. I’m going to take long walks along the beach every day and do lots of swimming.

Natasha: __58__!

Jessica: __59__？ My parents will be happy to have you with in.

Natasha: __60__？I’d love to!

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第7题

Please be advised that Nairobi like any other large city has a security and crime problem.

However, if you observe the following simple guidelines you will stay and have a trouble-free seminar (研讨会):

1. Do not wear a money belt. This makes you an instant target.

2. Cameras of all kinds are a favorite with snatchers. Feel free to use them within the

Starehe Campus and the hotel grounds but not in the streets.

3. Ladies handbags are also a regular snatch. Avoid carrying one, and if you must, be alert and hold on to it tightly.

4. Jewellery and even glasses with valuable frames are also often targeted. Bear this in mind.

5. When in a vehicle keep the doors always locked, and the windows only slightly open --especially at traffic lights, junctions and in slow moving traffic.

6. Beware of street children, their begging often quickly transforms into something more unpleasant.

7. Stay with the main party all the time, and avoid wandering off on your own.

8. Finally, the best defence is to be alert at all times and conscious of your environment.

Should you have any problem, query or need help at any hour of the day or night call any of the following and they will do their best for you:

OFFICE FIXED HOME FIXED Mobile Phone

1 KENNEDY HONGO 763856/761221 763182 0733 761294

2 FRED OKONO 761221 764988 0733 604490

3 EDWIN OTIENO 761221 761642/763011 072 701279

This selection must be delivered by ______.

A．the Nairobi city government

B．the police of the Nairobi Airport

C．the organizer of the seminar

D．Kennedy Hongo, a detective

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第8题

Did you ever have someone's name on the tip of your tongue and yet you were unable to reca

ll it？ (21) this happens again, do not try to recall it. Do something (22) for a couple of minutes, and the name may come into your head. The name is there. Since you have met (23) person and learned his name. It only has to be dug out. The initial effort to recall (24) the mind for operation, but it is the subconscious (25) that go to work to dig up a dim memory. Forcing yourself to recall almost never helps because it doesn't loosen your memory; it only tightens it. Students find the preparatory method helpful (26) examinations. They read over the questions (27) trying to answer any of them. Then they answer first the ones (28) which they are most confident. Meanwhile, deeper mental activities in the subconscious mind are taking (29) ; work is being done on the more difficult question. By the time the easier questions are answered, answers to the more difficult ones will usually begin to (30) into consciousness. It is often just a question of waiting for recall to come to the memory.

21.

A. Whether

B. When

C. While

D. As

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第9题

根据以下内容回答题：Why do you like someone？That person may not be great looking if you tak

根据以下内容回答题：

Why do you like someone？That person may not be great looking if you take a poll，but someone falls（1）him／her immediately．Why do this happen？What is the chemistry？Why do you find someone attractive？What is the（2）of that？Many love stories have been written around the love at first sight．The prince saw the princess and the princess saw the prince．Both（3）in love with each other forever．This is what romance is made（4）． What is this and how does this happen？You manage to lose your（5）；your thinking ability and your head．Your heart con-trols everythin9．You try every way possible to meet and win over that person．You pass sleep-less nights（6）of him／her．You are not able to live without that person for a moment.Much has been written about romantic love．No one has（7）any conclusion about how such love devclops．There are different theories about it，but can love be ever defined in terms of chemicals？Ultimately what will science achieve by（8）about how and why of such ro-mantic love that is heavenly？The best thing if you fall in（9）love is to preserve it carefully．（10）no circumstances，let anything happen to destroy it．It is very precious．Take care of it．

A.for

B.at

C.on

D.down

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第10题

阅读理解：阅读下面的短文，根据文章内容从A.B.C三个选项中选出一个最佳选项。

Angry customers tend to aim their dissatisfaction and complaints at staff members. If this happens to you, you should remember that they are actually expressing their dissatisfaction about the company and not about you as an individual. But if you wish to be successful in any business, then you have to learn how to handle angry customers. Listed below are a few guidelines to help you develop your own personal strategy for dealing with angry customers:Never argue back.You must stay calm and aim to satisfy the customer even in the most difficult situations. It is only by agreeing with their view point and suggesting a possible solution that you will resolve the situation and send the customer away happy.Use your ears more than your mouth. Make sure you listen more than you speak. By listening carefully, you will be able to understand why the customer is complaining, so that satisfactory steps can be taken. Show that you care.Use every opportunity to express your apology and understanding. You have to show that you will do everything within your power to try and resolve the situation. This exhibition of your concern will win the customer over. There will be a significant change in their behaviour.Control your anger and be patient.Learn to relax and calm yourself.Having patience with your customers and with yourself will go a long way in winning over hostile customers.

The above guidelines are very useful in every situation in life and you can successfully tackle hostile circumstances by following them. If you follow the above tips, you are on your way to succeeding in your career.

（1）At whom do angry customers tend to aim their dissatisfaction and complaints?

A.staff members

B.company managers

C.those who accompany them

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第11题

Once upon a time a poor farmer taking a sack of wheat to the mill. He did not know【56】to d

o when it slipped from his horse and fell【57】the road. The sack was【58】heavy for him to【59】, and his only hope was that【60】some one would come riding by and【61】a hand. It was not long【62】a rider appeared, but the farmer's heart sank when he【63】him, for it was the great man who lived in a castle near by. The farmer【64】have dared to ask【65】farmer to help, or any poor man who might have come【66】the road, but he could not beg a【67】of so great a man.

【68】, as soon as the great man came up he got【69】his horse, saying, "I see you've had bad luck, friend. How good it is【70】I' m here just at the【71】time. "Then he took one【72】of the sack, the farmer, the other, and between them they lifted it on the horse. "Sir, "asked the farmer, "how can I pay you？"

"Easily enough, "the great man【73】. "Whenever you see【74】else in trouble,【75】the same for him.

(56)

A．how

B．what

C．which

D．whether

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