Receptionist: ______, please? Guest: Bill Grant.
Receptionist: ______, please?
Guest: Bill Grant.
Receptionist: ______, please?
Guest: Bill Grant.
Receptionist:__________?
Customer:Yes,the name is Mr.Orwell.
Receptionist:Let me see.Oh,here.A party of four.Please come this way.
A.Can i help you
B.Take a seat,please
C.Do you have reservations
D.What can I do for you
Receptionist:Grand Hotel,front desk.
Tourist:I‘d like to reserve a room with a single bed.
Receptionist:FB sorry,__________.
Tourist:Oh,then can you recommend another hotel nearby?
A.but we’re fully booked
B.but we’re engaged
C.but we’re wanted
D.but we fully occupied
A.Speak
B.say
C.Go ahead
D.Do it
Receptionist:Hello,Spring Hotel.May I help you?Customer:__________?
A.
Receptionist: Colson Company.
Jim: __________May I speak to Tom Wang, please?
A. Hi, there.
B. Hello, Miss.
C. Good afternoon.
D. This is Jim Welch
A.cashier
B.receptionist
C.waiter
D.cook
E.trainer
Receptionist: ______ Caller: Hello. I'd like to book a double-room for next weekend.
A.Hello. Can I help you?
B.Just a moment, please.
C.Good morning, Royal Hotel.
D.Hello. This is Joanne Taylor speaking.
Hotel Receptionist: Front desk. Can I help you?
Guest: This is Mr. Burton in 1205. ______?
A.Would you please call me at 6:00 in the morning
B.Wake me up at six, will you
C.How can I wake up in the morning
D.Can I get a wake-up call, please