题目内容（请给出正确答案）

[单选题]

When dealing with an angry customer, which is NOT the right attitude?

A.Be concerned.

B.Be patient.

C.Be amused.

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更多“When dealing with an angry cus…”相关的问题

第1题

When I caught him ______ me, I stopped buying things there and started dealing with anothe

r shop.

A．cheating

B．cheat

C．to cheat

D．to be cheating

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第2题

Wben the error is small, the statistical principles used in dealing with it are ______ whe

n the error is big.

A．simpler than

B．more difficult than

C．not yet understood

D．the same as

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第3题

The difference between biological and physical science is not that one is inexact, the oth

er exact, but in degree of exactness, this being related to the number of variables which must be dealt with simultaneously and the extent to which they can be controlled. In general, the biological sciences must deal with larger errors than the physical sciences; but this is not uniformly true, as the student will realize when he considers the accuracy of meteorological prediction or if he comprehends the meaning of the fact that the structural engineer considers it necessary very often to use a safety factor of two or three hundred per cent. The statistical principles of dealing with error of measurement, or in prediction and generalization, are the same whether the errors are large or small. Statistics is not a means of confusing issues that would otherwise be clear, nor a substitute for obtaining clear answers, but a means of checking and controlling conclusions by providing an estimate of the error to which a conclusion is subject.

What do statistics do for science？

A．They get rid of intuition,

B．They make it more logical.

C．They reduce everything to numbers.

D．They give an idea of the amount of error involved.

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第4题

You've probably had the experience of having someone fall in love with you when you didn't

feel the same way. In such a case it's hard to know what to do. You don't want to be so obvious in your efforts that you make an enemy of him.

A friend of mine had this problem and handled it in the most tactful (得体的) way I've ever seen. Instead of telling her admirer directly, she devoted herself to introducing him to every girl she knew. Whenever she had a date with him, she arranged to drop in at the home of one of her girl friends. At last he clicked (一见如故) with one of these girls, and then everyone was happy. My friend was rid of a problem and she still had the young man as a friend, which was just what she wanted him to be.

Of course this solution may not work for you. You may have your own way of dealing with the problem. But whatever you decide to do, keep one thing in mind—the boy in question has feelings every bit as sensitive as your own. So try to find a way of discouraging him without hurting him.

The best title for this passage would be______.

A．How to Make a Friend

B．Problems of Dating

C．Good Advice for Girls

D．How to Free Yourself from an Admirer

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第5题

阅读下列短文，然后根据短文的内容从 62～65 小题的四个选择项中选出最佳的一项。 D While a

阅读下列短文，然后根据短文的内容从 62～65 小题的四个选择项中选出最佳的一项。

While acting may run in the family,it wasn't Angelina Jolie's only choice when thinking about her future. Although Jolie has studied her craft（技艺）since childhood,at one point the 26-year-old,who stars this month in Tomb Raider with her father,actor John Voight,wanted to be a funeral（殡葬）director.“I thought that the crossing over could be a beautiful thing and a time of comfort when people could reach out to each other.”

Tradition（传统）is always attractive and interesting to Jolie,who moved with her mother,Marcheline Bertand,and brother after her parents separated when she was two.“I never had one home. I never had an attic（阁楼）that had old things in it. We always moved,so I was never rooted anywhere. And I always dreamed of having that attic of things that I could go back and have a look. I'm very drawn to some things that are tradition,that are roots,and I think that may be why I paid such special attention to funerals.”

Finally,she chose acting.“Following in my father's footsteps,”she says,“is an interesting thing,because I think we speak to each other through our work. You don't really know your parents in a certain way,and they don't really know you. So he can watch a film and see how I am as a woman,the way I’m dealing with a husband who's been hurt,or the way I'm crying alone.”

“And it's the same for me：I can watch films of his and just see who he is. I've learned to understand him as a person.”

第 62 题 The passage is about a woman who _______.

A．was once a funeral director

B．is the leading actress in Tomb Raider

C．wants an attic to live in

D．was hurt by her husband

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第6题

完成下列各题 A Like everyone else working at the Limerick nuclear-power（核能)plant，S

完成下列各题 A

Like everyone else working at the Limerick nuclear-power(核能)plant，Stanley Watras had to pass through the monitors(监测器)before leaving the buildin9．Most of his co-workers．passed through without a problem，but Watras，an engineer，continually set off alarms(警报)．Some days he was found to be carrying six times more radiation(辐射物)than normal． Neither Watras nor his co-workers could understand where he was picking it up． Then one day Watras went through the door at Limerick and turned and walked back through the monitors without ever entering the power block．Yet the machines still said he was carrying radiation．“If I wasn’t picking up radiation at work,there was only one place it could be coming from：my house．” When scientists came to test the Watrases’home in the countryside，they found out what was the matter．The house contained so much radon(氡)that living in it for a year was like being exposed(暴露)to 260，000 chest X-rays．In the year the Watrases had spent there，they had increased their chances of getting lung cancer(癌症)by 13 or 14 percent． The next day the Watrases took down their Christmas tree，put their clothes in some bags and moved into a nearby hotel．“It was terrible，”says Watras． The owner of the Limerick plant took charge of dealing with the Watrases’radon problem as an experiment．Scientists studied every comer of the house．When the ground was dug up，they found that under the house there was a uranium(铀)-beating rock． It was because________ that Stanley Watras was carrying six times more radiation than normal．

A.he worked at a nuclear—power plant

B.there was something wrong with the monitors

C.he lived in a house in the countryside

D.his house was built on a uranium-beating rock

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第7题

We are a specialized corporation,（）the export of animal by-products.

A.dealing with

B.dealing

C.handling

D.dealt in

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第8题

In order to find an approach ______ with the inconvenient, a world conference net and agre

edupon a universal system of standard time.

A．in dealing

B．dealing

C．to dealing

D．to deal

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第9题

The passage recommends those dealing with computers to ______.A．be reasonably doubtful abo

The passage recommends those dealing with computers to ______.

A．be reasonably doubtful about them

B．check ail their answers

C．substitute them for basic thinking

D．use them for business purpose only

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第10题

The author advises those dealing with computers to______.A．use them for business purpose o

The author advises those dealing with computers to______.

A．use them for business purpose only

B．be reasonably skeptical about them

C．check all their answers

D．give up basic thinking

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第11题

On a more practical level, teachers need a wide variety of skills and abilities. Theyhave

to be. ready to spend many hours at home planning their lessons. and making homework. They have to be well organized in class, patient with the students able to appear bright and interested even if they are in fact tired or unhappy, and lively enough to controla group of young people for almost 200 days a year. Outside the classroom, they may have to prepare teaching materials,to choose text books,to help organize the work of the otherteachers, or to organize spare time activities for the students.

If you think that you have all the necessary qualities, you may feel that you would like to be a teacher One way lo decide,if you live in the United Stales，is by joining a club for future teachers, such as Student Action For Education. Clubs like this give you advice about your career and also allow you to watch teachers at work, attend meetings and experiment with teaching methods and equipment. You could also talk wiih the career advisors at your school or university. Finally you could try teaching a younger student or becoming an advisor at summer camp for children.Any activity in which you are dealing with children will help you decide whether you have a vocation for teachering.

Which sentence in Paragraph 1 is topic sentence？

A.The 1st sentence

B.The 2nd sentence

C.The last sentence

D.There is no topic sentence in the paragraph

According to tKe author/ a teacher should show a firm mindA.that suffers only from tiredness

B.that suffers only from unhappiness

C.that suffers only from unusual tiredness or unhappiness

D.that does not suffer from tiredness nor from unhappiness

The last paragraph is mainly concerned with___.A.the ways of deciding one’s career

B.the ways to decide whether teaching could be one’s career

C.joining a club for future teachers

D.talking to dn advisor when choosing a career

Which of the following does the author recommend to a person who wants to be a teacher？A.Watching teachers at work/ or organizing students/ spare time activities

B.Joining a future teacKers/ club, tdlking witK career advisors/ or working with children

C.Preparing and correcting homework/experimenting with teaching methods ditd equipment

D.Planning lessons/ or attending teachers/ meetings

请帮忙给出每个问题的正确答案和分析，谢谢！

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