Customer:,are you the manager here?Manager:Yes,I am.What can I do for you?A.I beg your par
Customer:,are you the manager here?
Manager:Yes,I am.What can I do for you?
A.I beg your pardon
B.Pardon me
C.Excuse me
D.Forgive me
Customer:,are you the manager here?
Manager:Yes,I am.What can I do for you?
A.I beg your pardon
B.Pardon me
C.Excuse me
D.Forgive me
A.custom
B.customs
C.customer
A.argue back and protect yourself
B.keep quiet and leave the customer alone
C.keep calm and listen carefully to the customer
Cleck:Hello.__________?Customer:I‘d like to cash this check,please.
A.How are you
B.What do you want
C.What are you doing
D.What can I do for you
Receptionist:Hello,Spring Hotel.May I help you?Customer:__________?
A.
Waiter:Would you like to try Chinese food?
Customer:Yes,__________.
Waiter:Have you ever tried roast duck?
Customer:Yes,I have.
A.I like
B.I hope
C.I"d love to
D.I like
Receptionist:__________?
Customer:Yes,the name is Mr.Orwell.
Receptionist:Let me see.Oh,here.A party of four.Please come this way.
A.Can i help you
B.Take a seat,please
C.Do you have reservations
D.What can I do for you
Shop-assistant: Do you want to try them on?
Customer: Erm, yes, all right... No, I'm afraid they're too big.
Shop-assistant : Would you like to try anything else?
Customer:______. Thanks anyway.
A.I'm just looking
B.I'm going away
C.Yes, just one more pair
D.No, I'll leave it
Waitress:How do you want your potatoes?Mashed,fried or baked?Customer:__________.
A.Yes,please
B.No,thank you
C.Neither,thank you
D.Baked potato,please