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Clerk: Good morning! China Southern Airlines. What can I do for you?Mr. Anderson: Yes, (1)Clerk: May I have your name, please?Mr. Anderson: Certainly. It’s John Anderson.Clerk: Just a moment. (2) May I have your name again, please?Mr. Anderson: Really? My surname is Anderson, that’s A-N-D-E-R-S-O-N, first name John.Clerk: Where to?Mr. Anderson: Lijiang.Clerk: Let me see. Ah, your reservation was put under the name of John Sanderson. (3) I’ll change it right away.Mr. Anderson: All right.Clerk: Mr. Anderson, I’d like to check your reservation again. A business-class ticket from Guangzhou to Lijiang on 12 Oct. 2014. The flight number is CZ348, and the departure time is 09:35 am.(4)Mr. Anderson: Yes, it is. Thank you!(5)Clerk: My pleasure.A: Is that correct, sir?B: I’m afraid I can’t find that name on the reservation list.C: I’d like to confirm my reservation for tomorrow.D: I’m terribly sorry about that.E: Have a pleasant journey!请填空。
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