题目内容
（请给出正确答案）
[单选题]
在 Power Point环境中,“项目符号”按钮通常可以处在（）
A.绘图工具栏
B.段落工具栏
C.办公工具栏
D.常用工具栏
答案
B、段落工具栏
如果结果不匹配，请 联系老师 获取答案
题目内容
（请给出正确答案）
答案
如果结果不匹配，请 联系老师 获取答案
题目内容
（请给出正确答案）
A.绘图工具栏
B.段落工具栏
C.办公工具栏
D.常用工具栏
答案
B、段落工具栏
如果结果不匹配，请 联系老师 获取答案
更多“在 Power Point环境中,“项目符号”按钮通常可以处…”相关的问题
A.母版中的占位符如果被删除了，是可以恢复的
B.占位符中文本周围的空间是不可调整的
C.它是一种带有虚线或阴影线边缘的框，绝大部分幻灯片版式中都有这种框。在这些框内可以放置标题及正文，或者是图表、表格和图片等对象
D.占位符可以被格式化、定位并调整大小
A.Computer game
B.Power Point
C.USB
D.Software Project Management Plan
A.用鼠标左键双击桌面上的PowerPoint图标
B.用鼠标左键双击PowerPoint文件图标
C.用鼠标右键双击PowerPoint快捷方式图标
D.选择“开始”、“程序”、“Microsoft Power Point”命令
Angry customers tend to aim their dissatisfaction and complaints at staff members. If this happens to you, you should remember that they are actually expressing their dissatisfaction about the company and not about you as an individual. But if you wish to be successful in any business, then you have to learn how to handle angry customers. Listed below are a few guidelines to help you develop your own personal strategy for dealing with angry customers:Never argue back.You must stay calm and aim to satisfy the customer even in the most difficult situations. It is only by agreeing with their view point and suggesting a possible solution that you will resolve the situation and send the customer away happy.Use your ears more than your mouth. Make sure you listen more than you speak. By listening carefully, you will be able to understand why the customer is complaining, so that satisfactory steps can be taken. Show that you care.Use every opportunity to express your apology and understanding. You have to show that you will do everything within your power to try and resolve the situation. This exhibition of your concern will win the customer over. There will be a significant change in their behaviour.Control your anger and be patient.Learn to relax and calm yourself.Having patience with your customers and with yourself will go a long way in winning over hostile customers.
The above guidelines are very useful in every situation in life and you can successfully tackle hostile circumstances by following them. If you follow the above tips, you are on your way to succeeding in your career.
（1）At whom do angry customers tend to aim their dissatisfaction and complaints?
A.staff members
B.company managers
C.those who accompany them
A.项目管家
B.管家
C.全程服务
D.店小二服务
