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When she does something, Mrs. Brown feels that her little child is always ______.A.under
A.A.under way
B.B.in the way
C.C.on the way
D.D.by the way
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A.A.under way
B.B.in the way
C.C.on the way
D.D.by the way
What does Cindy mean by "cheating at both ends"?
A.Do things for family when she is supposed to be at work.
B.Work for the company while she is supposed to stay at home.
C.Meet the demands of both family and work with a flexible schedule.
D.Balance the needs of her family against the demands of her work.
When a consumer finds that an item she or he bought is faulty or in some way does not live up to the manufacturer's claim for it, the first step is to present the warranty, or any other records which might help at the store of purchase. In most cases, this action will produce results. However, if it does not there are various means the consumer may use to gain satisfaction.
A simple and common method used by many consumers is to complain directly to the store manager. In general, the "higher up" the consumer takes his or her complaint, the faster he or she can expect it to be settled in such a case, it is usually settled in the consumer's favor, assuming, he or she has a just claim.
Consumers should complain in person whenever possible, but if they cannot get to the place of purchase, it is acceptable to phone or write the complaint in a letter.
Complaining is usually most effective when it is done politely but firmly and especially when the consumer can show what is wrong with the item he has bought. If this cannot be done, the consumer will succeed best by presenting specific information as to what is wrong, rather than by making general statements. For example "The left speaker does not work at all and the sound coming out of the right one is unclear" is better than "This stereo does not work".
The store manager may advise the consumer to write to the manufacturer if so, the consumer should do this, stating the complaint as politely and as firmly as possible. But if a polite complaint does not achieve the desired result, the consumer can go a step further. She or he can threaten to take the seller to court or report the seller to a private or pubic organization responsible for protecting consumers' rights.
When a consumer finds that his purchase has a fault in it, the first thing he should do is to ().
A.complain personally to the manager
B.threaten to take the matter to court
C.write a firm letter of complaint to the store of purchase
D.show their written proof of the purchase to the store
A simple and common method used by many consumers is to complain directly to the store manager. In general, the "higher up" the consumer takes his or her complaint, the faster he or she can expect it to be settled. In such a case, it is usually settled in the consumer's favor, assuming he or she has a just claim.
Consumers should complain in person whenever possible, but if they cannot get to the place of purchase, it is acceptable to phone or write the complaint in a letter.
Complaining is usually most effective when it is done politely but firmly, and especially when the consumer can demonstrate what is wrong with the item in question. If this cannot be done, the consumer will succeed best by presenting specific information as to what is wrong, rather than by making general statements. For example, "The left speaker does not work at all and the sound coming out of the right one is unclear" is better than "This stereo (立体声音响) does not work."
The store manager may advise the consumer to write to the manufacturer. If so, the consumer should do this, stating the complaint as politely and as firmly as possible. But if a polite complaint does not achieve the desired result, the consumer can go a step further. She or he can threaten to take the seller to court or report the seller to a private or public organization responsible for protecting consumers' rights.
When a consumer finds that his purchase has a fault in it, the first thing he should do is to ______.
A.complain personally to the manager
B.threaten to take the matter to court
C.write a firm letter of complaint to the store of purchase
D.show some written proof of the purchase to the store
For a man, slight problems may begin when the shop does not have what he wants, or does not have exactly what he wants. In that case the salesman, as the name implies, tries to sell the customer something else, he offers the nearest he can to the article required. No good salesman brings out such a substitute bluntly; he does so with skill and polish; "I know this jacket is not the style. you want, sir, but would you like to try it for size. It happens to be the color you mentioned. " Few men have patience with this treatment, and the usual response is :" This is the right color and may be the right size, but I should be wasting my time and yours by trying it on.
Now how does a woman go about buying clothes? In almost every respect she does so in the opposite way. Her shopping is not often based on need. She has never fully made up her mind what she wants, and she is only" having a look round". She is always open to persuasion; indeed she sets great store by what the saleswoman tells her, even by what companions tell her. She will try on any number of things. Uppermost in her mind is the thought of finding something that everyone thinks suits her. Contrary to a lot of jokes, most women have an excellent sense of value when they buy clothes. They are always on the lookout for the unexpected bargain. Faced with a roomful of dresses a woman may easily spend an hour going from one rail to another, to and fro, often retracing her steps, before selecting the dresses she wants to try on. It is a laborious process, but apparently an enjoyable one. Most dress shops provide chairs for the waiting husbands.
According to the passage, when a man is buying clothes, ______.
A.he buys cheap things, regardless of quality
B.he chooses things that others recommend
C.he does not mind how much he has to pay for the right things
D.he buys good quality things, so long as they are not too dear
His purpose is settled and decided. He knows what he wants and he just finds it and buys it, but cares little about the price. All men simply walk into a shop and ask the assistant for what they want. If the shop has it, the salesman quickly takes it out, and the business of trying it on follows at once. If all is well, the deal(买卖) can be and is often completed in less than five minutes, with hard any chat and to everyone's satisfaction.
For a man, small problems may begin when the shop does not have what he wants, or does not have exactly what he wants. In that case the salesman tries to sell the customer something else—he offers the nearest he can to the thing asked for. He would say, "I know this jacket is not the style. you want, Sir, but would you like to try it on for size? It happens to be the color you mentioned." Few men have patience (耐心 ) with this treatment, and the usual answer is, "This is the right color and may be the right size, but I should be wasting my time and yours by trying it on."
Now how docs a woman go about buying clothes? In almost every respect (方面) she does so quite differently. Her shopping is not often based on need. She has never fully made up her mind about what she wants, and she is only "having a look around". She is always open to what the salesman tells her, even to what her friends tell her. She will try on any number of things. What is most important in her mind is the thought of finding something that everyone thinks suits her. Besides, most women have an excellent sense of value when they boy clothes. The), are always ready for the unexpected bargain (便宜货). Faced with a roomful of dresses, a woman may easily spend an hour going from one counter to another before selecting the dresses she wants to try on. It takes time, but surely it is enjoyable to women shoppers. Most dress shops provide chairs for the waiting husbands.
When a man is buying clothes, ______.
A.he buys cheap things and does not care about the quality
B.he chooses things that others recommend
C.he does not mind how much he has to pay for the right things
D.he buys good quality things, so long as they are not too expensive
When she had paid for the piano, the shop assistant asked her if she would like him to get it tuned(调音) every few months. Mrs. Peters agreed.
A few months later she heard from the shop that a man was coming to tune the piano at ten that morning. Now she had not cleaned the house yet, so it was dusty and untidy. Mrs. Peters hated having even the least amount of dirt, and felt ashamed whenever strange people saw her house like that. So she had to hurry to clean everything carefully. It meant a lot of effort, and it made her hot and tired, but anyhow, by the time the man arrived, everything was finished.
She opened the door, and the man was standing there with a big dog. "Good morning," the man said politely, "Will it disturb you if I bring my dog in, please? I' m blind, and he leads me wherever I go."
Mrs. Peters stopped playing the piano ______.
A.because she began to work
B.when she had no room to live in
C.because her flat was too small for a piano
D.when she got married
You’ve probably had that feeling. And you undoubtedly have heard the warning “Back up your data or else.” For Ms. Grove, the director of the Legacy Counseling Center, a nonprofit support organization in Dallas for people with AIDS, the story had a happy ending because she had backed up her data on a remote computer—what is commonly called “in the cloud.” With copies of everything, she could restore all her files.
A growing number of companies now offer these cloud-based backup services. Two of the best-known, Carbonite and Mozy, offer similar services with different prices, while Backblaze combines many of the services of Carbonite and Mozy. It offers unlimited backup for $5 a month per computer, and also backs up attached hard drives. If your computer’s drive crashes, you can either download the data or receive a DVD for $99 or hard drive by overnight mail for $189. Backblaze’s backup tool is one of the easiest to use: it just backs up all data files and once completed, backs up new files on a continual basis backups of deleted files, as with most services, are erased after 30 days.
6. Meliss Grove may lost her 7,000 Word documents, 600 spreadsheets and other files, because().
A. She isn’t careful about the files when she reads them
B. She doesn’t like these files
C. She didn’t know how to use a computer
D. Something wrong with the computer happened
7. What does the word “that feeling” in the second paragraph mean?()
A.Melissa Grove is not happy because she lost her computer
B.She made a call to her friend and told them that she had lost her files
C.The experience that the PC is dead and the files may get lost
D.She doesn’t like her PC, because the PC
8. What do we know about the cloud-based backup services in America?()
A.Only two companies, Carbonite and Mozy offer the services
B.Carbonite has better service than Mozy does
C.Backblaze combines many of the services of Carbonite and Mozy
D.Both A and B
9. What’s result of Ms. Grove’s files?()
A.She lost all her files in the PC, because it’s dead
B.We have no idea about her files
C.She could restore all her files for the cloud backup
D.They were lost and couldn’t get restored
10. What does“in the cloud”mean?()
A.It means that we can see a cloud when we use computers
B.It means distant devices that can backup the files
C.A kind of service that help people use PC
D.It’s going to rain if you see a cloud
Many months after, four thousand miles away, a group of United States Marines found a little Chinese girl. No one could tell how she had got there. She refused to talk or give her name. The captain who spoke Chinese named her Patsy Lee because he thought she looked like a white plum blossom.
When the New York Times told about the finding of "Patsy Lee", Mrs. Li's sister saw the news and wrote to her sister about it. Could Patsy Lee be the lost child Patsy Li? The mother made the long voyage to find out. The little "white plum blossom" was indeed her own Pasty Li.
According to the story, what does "Patsy Li" mean?
A.White apple blossom.
B.White peach blossom.
C.White pear blossom.
D.White plum blossom.
Hi, Joe,
How are you? I'm sitting on the balcony of my hotel. I am looking at Hyde Park in London and I am thinking about my life here. I am having a wonderful time. I like my job-it is very interesting, and my colleagues are great. I love London it's busy, noisy, crowded and exciting. The cinemas, theatres, pubs and restaurants are really nice, but they're too expensive! I think the people in London are very friendly (surprise!) and I've got some new friends.
What the weather like in Shanghai? Is it raining? Here it's lovely! It isn't foggy! The sun is shining and the birds are singing. It's very warm.
And it is my birthday today.
But I am missing you all in Shanghai. COME AND VISIT!
Love,
Xiaoyan
26. What does Xiaoyan stay in London for?
A. She is having a holiday.
B. She is working.
C. She is visiting some of her colleagues.
27. What are Xiaoyan's London colleagues like?
A. They are very important.
B. They are very serious.
C. They are very nice.
28. What does Xiaoyan think of London?
A. She thinks it is relaxed.
B. She thinks it is cheap.C. She thinks it is exciting.
29. What does Xiaoyan think of people in London?
A. She thinks they are interesting.
B. She thinks they are friendly.
C. She thinks they are surprising.
30. What's the weather like in London when Xiaoyan is writing this letter?
A. It is warm.
B. It is foggy.
C. It is cloudy.
A.as
B.while
C.if
D.since