题目内容
（请给出正确答案）
Have you trained your employees in terms of the common knowledge of fire prevention？
A. Yes. We have a routine training every month.
B.Yes. We organized a fire drill every year
C.Not yet. But we will make it up soon
D.No. We are expected to fulfill this plan to train employees in fire prevention
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What gets in the way of accurate listening？ When we're worried about what we're hearing or might hear next or what we might have to do about what we hear, we may very well receive a【C9】______ message.【C10】______ that we will have to "fix it" or "control it" causes us to listen with "filters". We may want to express our own point of view. We may also want to avoid being【C11】______ or being drawn into a conflict, so we【C12】______ . what we hear, because we're already thinking about what we'll say next. It then becomes impossible to hear the speaker's true meaning. Clearly in our workplaces, families and friendship, if we【C13】______ what we think we heard instead of what was actually said, the【C14】______ of the message we received will result in responses that aren't【C15】______ . On the other side, if others don't hear us accurately, we won't feel valued.
If you want to connect with others and take appropriate actions, you must learn to listen with curiosity, empathy and a deep appreciation for the feelings, reality and creativity of another. You need to ask for【C16】______ and not【C17】______ conclusions. You need to pay close attention and "mirror" back what you hear rather than listening【C18】______ while thinking of other things or listening through filters,【C19】______ or expectations that limit or distort the message's【C20】______ meaning. We build trust when others know we understand and value them.
【C1】
A．result in
B．lead to
C．stem from
D．bring about
Allow me to share why you have to take art class.
First and most important,it stimulates creativity(激发创造力) Art schools encourage you to think outside the box and be creative enough to create something artistic.It can be used not only in art but in life,too.
Besides,it helps you make the right choice. In art class, you are usually free to do what you want. In every art class, you are required to make decisions that can determine what your painting will turn out to be.
In addition, students can learn the art of critical(批判性的) thinking as a skill of observation(观察). For example, art students find ways to imagine, That is a skill they need to beome better readers and problem settlers.
What is more,it is noted that the company&39;s bosses are actively looking for employees who can think creatively. Creative thinking is one of the most important skills that students can learn in art courses.
Finally, students who are trained in art class have interesting mental habits. They low to work on a task for a long time and how to continue to work even if they are discouraged. They are better for creating a link between the classroom and the outside world. In addition,children who do art work are able to look back on their work and make iudgments about themselves.
Why are art programs removed from many schools？
A.To make students have their own hobbies
B.To improve students’test scores and save money.
C.To help students master some job skills
D.To give students more free time
What is the most important quality students develop in art class？A.Determination
B.Carefulness
C.Creativity
D.Honesty
What can we learn from the text？A.Art students are easily employed.
B.Art programs may bring a lot of money.
C.Art class can help students in many ways.
D.Art teachers should pay more attention to tests.
Then you place them in order of importance.The most important should be on top of the list.Once you are clear on your standards, you may get some idea of how your future boss operates by the way the interview is conducted.For example, did it start and finish on time？ How formal or informal was the room？
When the interview gets to the "Do you have any questions？" stage, you might like to ask some questions.With well-prepared questions, you can develop a very good idea of your future boss's management style.
36、Many people leave an organization because ______.
A.the boss doesn't like the employees
B.they don't like the boss
C.the organization is not good
D.the organization is not important
37、If you place your questions in order of importance, you ______.
A.put the least important first
B.put the longest question first
C.put the most important last
D.put the most important first
38、You can judge your future boss by the following EXCEPT ______.
A.whether the interview started on time
B.whether the interview room was formal
C.whether the boss played funny jokes
D.whether the interview finished on time
39、From this passage we get to know ______.
A.the interviewee can ask any question to the interviewer
B.the interviewer asks many difficult questions to the interviewee
C.the interviewer asks questions first
D.the interviewee asks questions first
40、The best title for this passage might be ______.
A.How to Get Along with Your New Boss
B.How to Ask Your New Boss Questions
C.How to Select Your New Boss
D.How to Prepare for Interview
Subject:Reorganisation
Date:12.11.2005
From:Simon Harris
To:Brett
Cc:
Dear Brett,
Welcome back to St.Swithen’s.I look forward to hearing about your adventures in the US.
I’m writing because there have been a lot of changes since you went away, and you need to know about them before you can start work.
The main change is that we have had a new computer system installed.You will need to be trained in using the system before you can see any patients! I’ve arranged for you to have a training session at 10 o’clock on Monday with our IT consultant, Gerry.He’s a really nice guy.
It’s especially important that you can use the patient records system.We’ve had a few teething problems, and it seems complicated at first;but when you get used to it, you’ll find it really helpful.For example, it’s much quicker than the old system.Remember you used to wait ages before the information came up on the screen？ Well, now it’s very quick.
You will also need to be familiar with the appointment booking system, so you can see who your next patient is.The new program makes it impossible to double-book a patient, so we shouldn’t get as many complaints as we used to.
As well as the computer system, we’ve also installed a new electronic security door.You will need a special card from reception and it will need replacing every two months.I’m afraid we made Bill redundant.It’s a shame;I used to enjoy talking to him every morning.
Well, I hope you like the improvements.Most people find that it makes their work easier and faster.There is one downside though;the atmosphere has become less personal.I used to talk to everyone a lot, but now we communicate by email most of the time.I even email people who work in the same room as me!
Well, see you on Monday, Brett.Nice to have you back.
Best wishes,
Simon
1.Brett has just come back from ().
A.Europe
B.England
C.America
D.China
2.Brett will ()on Monday morning.
A.see his next patient
B.have a training session
C.get a special card form. the reception
D.talk to Bill in the morning
3.The main change that has happened since Brett went away is that ().
A.the company has had a new computer system installed
B.the company has installed a new electronic security door
C.the company has imported many new computers
D.the company has dismissed many old staff
4.The new patient records system is better than the old one because().
A.it’s much quicker than the old one
B.you should wait for ages before the information came up on the screen
C.you need not to be familiar with the appointment booking system
D.people need not talk to each other face to face any more
5.The main disadvantage of the new computer system is that ().
A.you need to be very familiar with the booking system
B.the card from the reception will need replacing every months
C.it’s impossible to double-book a patient
D.the atmosphere has become less personal
The specialist understands one field; his concern is with technique and tools. He is a "trained" main and his educational background is properly technical or professional. The generalists and especially the administrators deal with people; his concern is with leadership, with planning, and with direction giving. He is an "educated" man; and the humanities are his strongest foundation. Very rarely is a specialist capable of being an administrator. And very rarely is a good generalist also a good specialist in a particular field. Any organization needs both kinds of people, though different organizations need them in different proportions. It is your task to find out, during your training period, into which of the two kinds of jobs you fit, and to plan your ca-leer accordingly.
Your first job may turn out to be the right job for you but this is pure accident. Certainly you should not change jobs constantly or people will become suspicious of your ability to hold any job. At the same time, you must not look upon the first job as the final job. It is primarily a training job, a chance to understand yourself and your fitness for being an employee.
There is an increasing demand for ______.
A．all round people in their own fields
B．generalists who are capable of making general judgment
C．people whose educational background is either technical or professional
D．specialists whose chief concern is to provide administrative guidance to others
As anxiety-makers, examinations are second to none. That is because so much depends oil them. They are the mark of success of failure in our society. Your whole future may be decided in one fateful day. It doesn't matter that you weren't feeling very well, or that your mother died. Little things like that don't count: the exam goes on. No one can give of his best when he is in mortal terror, or after a sleepless night, yet this is precisely what the examination system expects him to do. The moment a child begins school, he enters a world of vicious competition where success and failure are clearly defined and measured. Can we wonder at the increasing number of "drop outs": young people who are written off as utter failures before they have even embarked on a career？ Can we be surprised at the suicide rate among students？
A good education should, among other things, train you to think for yourself. The examination system does anything but that. What has to be learnt is rigidly laid down by a syllabus, so the student is encouraged to memorize. Examinations do not motivate a student to read widely, but to restrict his reading; they do not enable him to seek more and more knowledge, but induce cramming. They lower the standards of teaching, for they deprive the teacher of all freedoms. Teachers themselves arc often judged by examination results and instead of teaching their subjects, they are reduced to training their students in exam techniques which they despise. The most successful candidates are not always the best educated; they are the best trained in the technique of working under duress.
The results on which so much depends are often nothing more than a subjective assessment by some anonymous examiner. Examiners are only human. They get tired and hungry; they make mistakes. Yet they have to mark stacks of hastily scrawled scripts in a limited amount of time. They work under the same sort of pressure as the candidates. And their word carries weight. After a judge's decision you have the right Of appeal, but not after an examiner's. There must surely be many simpler and more effective ways of assessing a person's true abilities. Is it cynical to suggest that examinations are merely a profitable business for the institutions that run them？ This is what it boils down to in the last analysis. The best comment on the system is this illiterate message recently scrawled on a wall: I were a teenage drop-out and now I are a teenage millionaire.
The main idea of this passage is ______.
A．examinations exert a pernicious influence on education
B．examinations are ineffective
C．examinations are profitable for institutions
D．examinations are a burden on students
根据下面内容，回答题
Speaking Your Customers&39; Language
Modern international trading practices are highlighting the growing importance of language training.
Modern-day business really does transcend national barriers．Thanks to sophisticated IT and communications systems, businesses can now market their products on a truly global scale．The world is indisputably becoming a smaller place, as service and manufacturing companies search the international marketplace for new suppliers and clients．Businesses must, however, be aware that once they expand the area in which they operate, they face increased competition．The standard and quality of their goods become increasingly important in keeping up with competitors．But most of all, it is the service element accompanying the goods which is crucial to a company&39;s success in a particular market．This new philosophy has led to many companies, some of which have even offered products of a lesser quality, gaining success overseas.
Although globalization may, in some senses, have brought national economies closer together, societies around the world still have radically different expectations, processes and standards．These are not a function of economic change, but are more deep-rooted and difficult to alter．They can be a major problem for businesses expanding abroad, with the greatest obstacle of all being the language barrier．If you have to deal with clients, suppliers and distributors in a range of countries, you will not only need the skills to communicate with them, you will also need to reconcile any national biases you have with the diverse ways of doing business that exist around the globe.
The value of effective communication is not to be underestimated．New technology such as video-conferencing and email has played a part in making the communication process easier and it may also be possible that the introduction of language interpretation software will help with some global communications problems．But, of course, it is the human element of the communication process that is so vital in business, especially in negotiations, presentations and team-building．It is essential for managers to meet regularly with staff, customers and partners, so that issues can be discussed, messages communicated and feedback obtained．The value of well-organized language training is immense, and can bring benefits to all levels and departments within a multinational organization．Unfortunately, however, many organizations have a very narrow view when it comes to training of any kind．Often, an urgent requirement has to be identified before training is authorized．Then, a training company is employed or a programme is developed in-house, the team is trained, and that is seen as the end of the matter．However, the fact remains that training programmes are effective only if they are relevant to a company&39;s broader, long-term needs．They should be regarded as an investment rather than a cost.
Changes in expectations and attitudes are certain to continue for companies that trade globally．Although such companies are not yet faced with their international partners and clients demanding that business be conducted in their mother tongue, they realize that overseas competition is increasingly fast．If these companies want to continue to achieve success on the international trading circuit, they must be prepared to adapt to situations and speak the local language．If not, someone else will.
According to the first paragraph， improved communications have enabled companies to_______ 查看材料
A.offer a wider variety of products and services
B.expand beyond their domestic markets
C.perform. better than their international competitors
D.open more manufacturing facilities abroad
阅读理解：阅读下面的短文，根据文章内容进行判断，正确写“T”错误写“F”。
Cross training is training an employee to do a different part of the organization's work. Training worker A to do the task that worker B does and training B to do A’s task is cross training. Cross training is good for managers because it provides more flexibility in managing the workforce to get the job done. On the other hand, cross training has some benefits for the employees as well. It lets them learn new skills, makes them more valuable, keeps them stimulated and reduces worker boredom.
Cross training can be used in almost any position in almost any industry.I cross trained some of my design engineers to go on field installation trips and get first hand knowledge of how their designs worked, or didn’t work, in the field. Cashiers can be trained to stock shelves and stockers trained to cashier. This allows you to quickly open additional registers if the customer queue gets too long.
As you prepare cross training plans, you need to consider both the company benefits and the employee benefits. Carefullyselect the employees to be cross trained. Some people like to learn new things. Some are more comfortable sticking to what they know. Don’t decide which employees are ready for a change based on their age or performance.
1. Cross training is training an employee to do a different job in a different company. {T、F}
2. Cross training is beneficial not only for managers but also for employees.{T、F}
3. Cross training can apply to almost any position and almost any industry.{T、F}
4. Not all employees are suitable to be cross trained.{T、F}
5. You can decide which employees to be cross trained according to their age.{T、F}
A.unless you will have
B.unless you don't have
C.unless you have
