阅读理解:阅读下面的短文,根据文章内容从A、B、C三个选项中选出一个最佳选项。Imagine this situa
阅读理解:阅读下面的短文,根据文章内容从A、B、C三个选项中选出一个最佳选项。
Imagine this situationA、you have bought a faulty item from a shop and you take {A. themB、B. itB、C. him} back to complain. You go directly to the shop assistant and tell them your problem. They say they cannot help you, {A. whichB、B. itB、C. that}makes you angrier, to the point perhaps where you start insulting the poor shop assistant. RESULTA、This will do you no {A. commentsB、B. interestsB、C. favours}, like getting any compensation, or even a refund. If you go directly to the first person you see within the organization you are complaining about, you may be wasting your time {A. asB、B. ifB、C. when} they may be powerless to take any action or provide you {A. toB、B. withB、C. for} a solution. So the important lesson to be learnt is to make sure firstly that you are speaking to the relevant person, the one who has the authority to make decisions.