The matter settled, we decided to __________ to the next program on the agenda.
A.succeed
B.proceed
C.concede
D.recede
A.succeed
B.proceed
C.concede
D.recede
When a consumer finds that an item she or he bought is faulty or in some way does not live up to the manufacturer's claim for it, the first step is to present the warranty, or any other records which might help at the store of purchase. In most cases, this action will produce results. However, if it does not there are various means the consumer may use to gain satisfaction.
A simple and common method used by many consumers is to complain directly to the store manager. In general, the "higher up" the consumer takes his or her complaint, the faster he or she can expect it to be settled in such a case, it is usually settled in the consumer's favor, assuming, he or she has a just claim.
Consumers should complain in person whenever possible, but if they cannot get to the place of purchase, it is acceptable to phone or write the complaint in a letter.
Complaining is usually most effective when it is done politely but firmly and especially when the consumer can show what is wrong with the item he has bought. If this cannot be done, the consumer will succeed best by presenting specific information as to what is wrong, rather than by making general statements. For example "The left speaker does not work at all and the sound coming out of the right one is unclear" is better than "This stereo does not work".
The store manager may advise the consumer to write to the manufacturer if so, the consumer should do this, stating the complaint as politely and as firmly as possible. But if a polite complaint does not achieve the desired result, the consumer can go a step further. She or he can threaten to take the seller to court or report the seller to a private or pubic organization responsible for protecting consumers' rights.
When a consumer finds that his purchase has a fault in it, the first thing he should do is to ().
A.complain personally to the manager
B.threaten to take the matter to court
C.write a firm letter of complaint to the store of purchase
D.show their written proof of the purchase to the store
Edgar began to see many things from that narrow compartment with its windows to the【71】world. He【72】out of the window with new eyes. And it seemed to him that he saw everything in its proper light for the first time.
Houses fled by as【73】blown away by the wind, and this made him think about the people who lived in them. Were they【74】or poor, happy or miserable? Did they【75】as he did, to know everything?
(36)
A.up
B.due
C.owing
D.on
A simple and common method used by many consumers is to complain directly to the store manager. In general, the "higher up" the consumer takes his or her complaint, the faster he or she can expect it to be settled. In such a case, it is usually settled in the consumer's favor, assuming he or she has a just claim.
Consumers should complain in person whenever possible, but if they cannot get to the place of purchase, it is acceptable to phone or write the complaint in a letter.
Complaining is usually most effective when it is done politely but firmly, and especially when the consumer can demonstrate what is wrong with the item in question. If this cannot be done, the consumer will succeed best by presenting specific information as to what is wrong, rather than by making general statements. For example, "The left speaker does not work at all and the sound coming out of the right one is unclear" is better than "This stereo (立体声音响) does not work."
The store manager may advise the consumer to write to the manufacturer. If so, the consumer should do this, stating the complaint as politely and as firmly as possible. But if a polite complaint does not achieve the desired result, the consumer can go a step further. She or he can threaten to take the seller to court or report the seller to a private or public organization responsible for protecting consumers' rights.
When a consumer finds that his purchase has a fault in it, the first thing he should do is to ______.
A.complain personally to the manager
B.threaten to take the matter to court
C.write a firm letter of complaint to the store of purchase
D.show some written proof of the purchase to the store
It's necessary that the problem______in some way or other.
A.is settled
B.has been settled
C.be settled
D.was settled
It was in 1978______the Whites settled down in France.
A.that
B.at the time
C.when
D.by the time
After a few rounds of talks, both sides regarded the territory dispute ______.
A.being settled
B.to be settled
C.had settled
D.as settled
__________ settled themselves in their seats in the theatre when the curtain went up.
A.Scarcely they had
B.Had scarcely they
C.Scarcely had they
D.Scarcely have they
It’s about time that this problem .
A.to settle
B.should be settled
C.be settled
D.to be settled
A.He had a broad vision of his country's future.
B.He put the interests of Virginia ahead of those of the Union.
C.He ignored the advice of people who settled the western region.
D.He was one of the first government officials to travel in the western United States.
This matter is of ______ importance.
A.second
B.secure
C.safe
D.secondary
It was ______ that this matter be considered at the next meeting.
A.proposed
B.opposed
C.supposed
D.composed