Customer: ()Saleswoman: Yes, they are on the third floor.
A.Hello. How can I find Emergency Room?
B.Miss, is this Holiday Inn?
C.Excuse me. Do you sell bathing suits?
D.Excuse me. Where are your cosmetics, please.
A.Hello. How can I find Emergency Room?
B.Miss, is this Holiday Inn?
C.Excuse me. Do you sell bathing suits?
D.Excuse me. Where are your cosmetics, please.
A.truncate table customer
B. insert into table customer selectfrom customer where 1=2
C.delete from customer where 1=2
D.drop table customer
E-commerce has increased the_________ on customer satisfaction and delivery fulfillment.
A.center
B.focus
C.workforce
D.target
Our manager is ______ an important customer now and he will be back this afternoon.
A.calling on
B.calling in
C.calling up
D.calling for
The customer accused the seller ______ fake monkey.
A.to use
B.for using
C.of using
D.about using
A.argue back and protect yourself
B.keep quiet and leave the customer alone
C.keep calm and listen carefully to the customer
A.Someone
B.Some
C.Anyone
D.One
Which of these statements is true? ()
A.Banks always lose money when they print customer's names on cheques.
B.Banks never print the names of customers on cheques.
C.It's easy to forge a signature on a cheque which prints a customer's name.
D.It doesn't matter to a customer if the bank prints customer's names on cheques.