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[单选题]

Customer: ()Saleswoman: Yes, they are on the third floor.

A.Hello. How can I find Emergency Room?

B.Miss, is this Holiday Inn?

C.Excuse me. Do you sell bathing suits?

D.Excuse me. Where are your cosmetics, please.

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第1题
如果数据分析师希望将数据仓库中“customer”数据表的记录全部删除,但保留数据表结构,以MySQL为例,可通过()命令实现。

A.truncate table customer

B. insert into table customer selectfrom customer where 1=2

C.delete from customer where 1=2

D.drop table customer

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第2题
不能查看表customer定义的是()。

A.\di customer;

B.\dt customer

C.\d customer

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第3题
CCR的全称为Customer Care Representative。()
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第4题
E-commerce has increased the_________on customer satisfaction and delivery fulfil

E-commerce has increased the_________ on customer satisfaction and delivery fulfillment.

A.center

B.focus

C.workforce

D.target

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第5题
Our manager is ______ an important customer now and he will be back this afternoon.A.calli

Our manager is ______ an important customer now and he will be back this afternoon.

A.calling on

B.calling in

C.calling up

D.calling for

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第6题
The customer accused the seller ______ fake monkey.A.to useB.for usingC.of usingD.about us

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A.to use

B.for using

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D.about using

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第7题
When a customer shouts rudely at you, you should ____.

A.argue back and protect yourself

B.keep quiet and leave the customer alone

C.keep calm and listen carefully to the customer

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第8题
______ in the office made a mistake, and the firm regretted causing the customer inconveni
ence.

A.Someone

B.Some

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第9题
Why is control important to customer interactions?

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第10题
请选出EXCEL付款明细填写必填项()

A.Customer no

B.金额

C.SO号

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第11题
Which of these statements is true? ()A.Banks always lose money when they print customer's

Which of these statements is true? ()

A.Banks always lose money when they print customer's names on cheques.

B.Banks never print the names of customers on cheques.

C.It's easy to forge a signature on a cheque which prints a customer's name.

D.It doesn't matter to a customer if the bank prints customer's names on cheques.

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